TROUBLE SHOOTING TIPS We ask you to use an original company charger to charge your mobile and our battery any other than original charger can affect your battery and mobile drastically. Check if there is any dust in the connector or if any pin is broken or not. Also check for any corrosion in contact and plug. Clean the plug using IPA or swabs. Make sure you use ESA safe —– only check the interface connector to see if there is any dust or not. If there is any dust then clean or replace the interface connector as required. If the problem is not solved then update the software/operating system (os) to the latest version If the problem is still not solved then check the mobile phone PCB current consumption.